TERMS AND CONDITIONS

UK

Items within the UK are shipped at a flat rate, orders exceeding £50.00 have free postage and packaging. 

International

For international deliveries shipping is calculated at a flat rate. We cannot accept any responsibility for products imported into other countries. Local taxes may apply. BIOBUG UK LTD cannot give refunds on any undelivered international purchases.

For enquiries regarding international deliveries please email us on hello@bioguguk.com.

Returns / Orders

If there is a problem with your product, or you were not happy for any reason, please contact us at hello@bioguguk.com and we will try our best to solve the issue thus improving our service.

Not Received My Order?

Please email us at hello@bioguguk.com with your personal and purchase details and we will investigate and respond as soon as possible.